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Online Self-paced
learn at your own schedule and pace
Duration: 5 hours
3 self-paced learning modules
Stack to a certificate:
This course is part of the Digital HR 2.0 Certificate Program and not sold individually.

Design Thinking & Employee Experience

Online Course
Create valuable and meaningful experiences for your employees in this online EX course. You will learn how to apply design thinking principles to create user-centered employee experiences that align with your business strategy. Enroll in this EX course and help boost employee engagement and the business performance of your organization.
This course is only available as part of the Digital HR 2.0 Certificate Program or as part of Full Access Membership.
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Learning Objectives

Use design thinking to create memorable and valuable experiences for your employees and organization
Understand how employee experience influences business performance
Define your EX mandate to position it in your organization and set the tone for your broader EX strategy
Learn how to create an effective employee experience strategy aligned with HR and organizational strategy

Why AIHR?

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Course structure

Design Thinking & Employee Experience
Intermediate
3 modules
• 11 lessons
• 5 hours
Design impactful employee experiences
Gain the skills to build a meaningful workplace where your people love to work. In this Design Thinking and EX course, you will learn what employee experience really means and how you can use design thinking to create more human experiences. You will also learn how to create an effective EX strategy end-to-end and build an EX function in your organization.
MODULE #1
Redefining EX with Design Thinking
MODULE #2
Creating Impactful Employee Experiences
MODULE #3
Building an EX Strategy and Function

KEY PROJECTS & RESOURCES IN THIS COURSE

Strategy Statement Template
Consolidate the insights you have gathered throughout the design thinking process and turn them into an actionable strategy document
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The Design Thinking & Employee Experience course is available as part of our Digital HR 2.0 Certificate Programand the Full Access License
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FAQs

Need help making the right choice? Speak with an admissions advisor or send them a message.

Why should I enroll in this Design Thinking and EX course?

In today’s competitive labor market, having a world-class employee experience can give your organization a much-needed advantage. This EX course is designed to equip you with the skills and knowledge you need to turn your employee journeys into meaningful and valuable employee experiences that can help your organization attract, retain, and motivate the right talent at all levels. You will also have access to practical tools and templates. If you’re looking to design an impactful employee experience and help your organization gain a unique competitive advantage, this EX course is the right choice for you.

Why is employee experience important?

Employee experience is about optimizing the interactions that employees have throughout their journeys at your organization — from pre-hire to retirement. It is not just a nice-to-have that HR can work on when they have the time. Positive employee experiences can lead to higher job satisfaction and employee engagement, which result in better business outcomes for the organization. According to an MIT CISR study, organizations that invest in EX have double the customer satisfaction and 25% more profitability than those that don’t.

Is there a fixed schedule?

No. This training is 100% online and self-paced! When you learn and how much time you spend each day, week, or month is up to you.

How long do I have access to the course?

In total, you will have 12 months of access to the member portal, all lessons and learning materials.

Which languages are the courses conducted in?

All courses are available in English and come with English subtitles.

Is this online course the right fit for me?

If you’re not sure if this course is the right fit, we are here to help you determine which training best fits your goals and needs! Simply talk to one of our admissions advisors or send them an email at [email protected].

Why is this course not sold individually?

To optimize the quality of your learning experience, this course is not available for standalone enrollment and is either available as part of a Certificate Program or included with the Full Academy Access License.

Do I need any software tools to complete this program?

No special software tools are required to complete this program. All materials needed are provided in the training platform.

Are You Ready to Transform Your Career?

Become an Employee Experience Specialist
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