Users across the globe were struggling to access multiple Microsoft products after the company implemented a network change. Credit: SDI Productions / Getty Images (Editor’s note: Two weeks after this story was published, Outlook and Teams suffered another global outage.) Microsoft on Wednesday said it was investigating a network issue that has seen users across the globe struggling to access Microsoft products, including Outlook and Teams. Microsoft Exchange Online, SharePoint Online and OneDrive for Business were also among the services that were impacted, according to the company’s status page. At 7.31AM GMT, the Microsoft 365 Status twitter account said the company was “investigating issues impacting multiple Microsoft 365 services.” Two hours later, the same account updated users, saying “we’ve rolled back a network change that we believe is causing impact. We’re monitoring the service as the rollback takes effect.” According to Downdetector, a website that provides real-time outage monitoring, about 5,000 people in the UK had reported that Microsoft 365 services were inaccessible. Incidents have also been reported by users in Japan, Australia and India, while ‘Teams and Outlook’ became a trending topic on Twitter after thousands of people took to the social networking platform to discuss the outage. When approached for a statement, Microsoft pointed to the “Microsoft 365 Status” twitter page for the latest updates regarding the incident. On Tuesday, Microsoft announced its Q2 2023 financials, reporting that Microsoft 365 consumer subscriptions, which includes the company’s Windows product suite and Teams collaboration platform, were up by 12% this quarter, reaching 63.2 million subscriptions in total. The news comes as Microsoft launched a new $1.99-a-month M365 Basic subscription and announced the forthcoming release of its Microsoft Teams Premium offering. Related content news analysis EU commissioner slams Apple Intelligence delay Margrethe Vestager, Europe's chief gatekeeper, takes a shot at Apple's decision to delay rolling out the company's AI. By Jonny Evans Jun 28, 2024 7 mins Regulation Apple Generative AI how-to Download our unified communications as a service (UCaaS) enterprise buyer’s guide Does your phone system date back to the last century? If so, you’re missing out on new technologies that can increase productivity and support a more distributed workforce. That’s where unified communications as a service, or UCaaS, comes By Andy Patrizio Jun 28, 2024 1 min Unified Communications Enterprise Buyer’s Guides Cloud Computing feature Enterprise buyer’s guide: Android smartphones for business Security is the biggest — but not only — factor when deciding what Android devices to support in your enterprise. See how Google, Honor, Huawei, Infinix, Itel, Motorola, Nokia, OnePlus, Oppo, Realme, Samsung, Tecno, Vivo, and Xiaomi stack By Galen Gruman Jun 28, 2024 23 mins Google Samsung Electronics Smartphones news Box announces upgrade to Box AI, integration with GPT-4o Box needed its own generative AI function to retain market share, says analyst. By Paul Barker Jun 27, 2024 4 mins Box Generative AI Collaboration Software Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe