The disruption in the email service is the company’s second outage in less than two weeks. Credit: Suwaree Tangbovornpichet / Getty Images Microsoft on Tuesday said it was investigating issues with collaboration suite Teams and email service Outlook as users across the globe struggled to access their emails. This marks the second such disruption in less than two weeks for Microsoft online services. “Users primarily located in the North American region attempting to access Outlook.com may be unable to send, receive, or search email,” Microsoft said in a post on its service status page. “Additional functionality such as the calendar consumed by other services such as Microsoft Teams would also be affected.” The outage, which started affecting users around 4:04 AM GMT on Tuesday, is now affecting users in other regions beyond North America, the company said. While Microsoft did not specify the affected regions beyond North America, select customers from several regions including India, UK, Israel, and Austria could be found complaining about the outage on Twitter. “Users in additional regions beyond North America may experience some residual impact due to the affected portions of infrastructure in North America,” Microsoft wrote on its service status page. However, Microsoft also claimed that users in other regions should see some gradual improvement. The company said it has been investigating the outage and that it was performing targeted restart operations on the “primarily affected infrastructure in North America in order to restore the availability of the service.” On its Microsoft 365 Status handle on Twitter, the company said it has applied targeted mitigation to the infrastructure, and early validation indicated recovery. The company said it was exploring parallel options to provide relief and will provide a new update to the situation on its service status page soon. Last month, Microsoft had to investigate a global outage affecting products and services such as Microsoft Exchange Online, SharePoint Online and OneDrive for Business along with Teams and Outlook. The two outages have come soon after the company launched a new $1.99-a-month M365 Basic subscription and announced the forthcoming release of its Microsoft Teams Premium offering. Related content feature 8 AI-powered apps that'll actually save you time Most AI apps are buzzword-chasing hype-mongers. These eight off-the-beaten-path supertools are rare exceptions. By JR Raphael Jul 01, 2024 15 mins Generative AI Productivity Software feature Windows 11 Insider Previews: What’s in the latest build? Get the latest info on new preview builds of Windows 11 as they roll out to Windows Insiders. Now updated for Build 26244 for the Canary Channel and Build 22635.3858 for the Beta Channel, both released on June 28, 2024. By Preston Gralla Jul 01, 2024 272 mins Small and Medium Business Microsoft Windows 11 news analysis EU commissioner slams Apple Intelligence delay Margrethe Vestager, Europe's chief gatekeeper, takes a shot at Apple's decision to delay rolling out the company's AI. By Jonny Evans Jun 28, 2024 7 mins Regulation Apple Generative AI how-to Download our unified communications as a service (UCaaS) enterprise buyer’s guide Does your phone system date back to the last century? If so, you’re missing out on new technologies that can increase productivity and support a more distributed workforce. That’s where unified communications as a service, or UCaaS, comes By Andy Patrizio Jun 28, 2024 1 min Unified Communications Enterprise Buyer’s Guides Cloud Computing Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe