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rob_enderle
Contributor

The Donald Trump deep fake ‘interview’ and the problem with avatars

opinion
Sep 08, 20234 mins
Artificial IntelligenceCollaboration SoftwareGenerative AI

The ability to create digital avatars to stand in for us has been touted as one way of making meetings actually engaging and useful. But there’s a dark side to the technology, as well.

A vast network of identity avatars. [identity management]
Credit: Dem10 / Getty Images

One of the technologies being explored by videoconferencing software vendors involves the use of Deep Fake avatars to present at, or attend, meetings. The avatars allow a presenter to alter their appearance so they always look sharp and to pre-tape their speech for a more professional result. Eventually, the avatar could do the talk from a script generated by artificial intelligence (AI).

Invitees who can’t attend could have their avatars take their place and both transcribe and summarize what happened so they can selectively choose what to watch or just read the parts they’re interested in. Since neither the presenters nor the attendees would be in attendance — remember, they’re all avatars — simply sending out the script and summary of the talk would be a more efficient use of resources.

What got me thinking about this was a recent interview scandal where former President Donald Trump — or someone pretending to be him — gave an interview to Real America’s Voice. (Although “Trump” didn’t really sound like himself, and a reporter looking into the incident wound up talking to someone who wasn’t the person they thought they were, the media outlet insisted the interview was real. Trump did, too.)

The whole brouhaha shows we’re quickly reaching a time when it may not be clear who is on the other side of your computer monitor, either listening to you or giving a talk. This could lead to a whole host of security problems and wasted resources and wind up making meetings even less engaging than they are now.

How Deep Fake technology should be used

We all attend meetings where, once they’re over, we realize the only thing accomplished was to waste time. As we begin to rely more and more on AI tools, our ability to write a presentation and produce slides will go from days and hours to minutes and seconds. We’ll even be able to have AI avatars give the presentation using our image, making it easy and cheap to create high-quality presentations. But if attendees also use this technology to “attend” and then summarize the meeting, things start to get complicated fast.

Certainly, avatars could provide deeper engagement. For instance, rather than having your AI alter ego create and give a generic talk, what you say could be tailored for each virtual audience member; you’d be giving custom presentations that specifically cover whatever information each attendee needs and nothing more. That’s the ideal.

The reality is that these tools could also be used in ways that make things worse by effectively cutting off a presenter from the audience. What many presenters fail to realize is that meetings aren’t about filling time — they’re about accomplishing some other goal. Meetings should be about collaboration, not performance art. They should consist of short, engaging presentations that get everyone on the same page and result in some kind of actionable conclusion. (The “on the same page” thing often can be done with short, brief visuals.)

Rather than rushing to embrace this new technology, a more efficient path would be to send out a rich email or document covering the material, asking for feedback and commitments, and then, if needed, having individual or group meetings based on any concerns or questions. This changes the focus from giving presentations — whether live and in person or through avatars — to engaging the people you’re talking to. And, if you follow up with a summary of the commitments and progress reports, meetings become fewer and more actionable.

Who wouldn’t want fewer meetings?

The practice of making presentations with content that few are interested in is a waste of time and resources. If we embrace Deep Fake-like avatars, we might free up some time but get even less engagement and waste more digital resources. We need to constantly question whether a meeting is necessary, and if so, construct it around engagement and collaboration by allowing genAI technology to create dynamic meeting notes, track commitments, and report on progress. 

In short, as Deep Fake technology advances, we run the risk of taking today’s bad meeting practices and automating them for even more wasted time. We also run the risk that people in a virtual meeting, or giving a presentation, or even doing an interview with the media, may not be who we think they are.

rob_enderle
Contributor

Rob Enderle is president and principal analyst of the Enderle Group, a forward looking emerging technology advisory firm. With more than 25 years’ experience in emerging technologies, he provides regional and global companies with guidance in how to better target customer needs with new and existing products; create new business opportunities; anticipate technology changes; select vendors and products; and identify best marketing strategies and tactics.

In addition to IDG, Rob currently writes for USA Herald, TechNewsWorld, IT Business Edge, TechSpective, TMCnet and TGdaily. Rob trained as a TV anchor and appears regularly on Compass Radio Networks, WOC, CNBC, NPR, and Fox Business.

Before founding the Enderle Group, Rob was the Senior Research Fellow for Forrester Research and the Giga Information Group. While there he worked for and with companies like Microsoft, HP, IBM, Dell, Toshiba, Gateway, Sony, USAA, Texas Instruments, AMD, Intel, Credit Suisse First Boston, GM, Ford, and Siemens.

Before Giga, Rob was with Dataquest covering client/server software, where he became one of the most widely publicized technology analysts in the world and was an anchor for CNET. Before Dataquest, Rob worked in IBM’s executive resource program, where he managed or reviewed projects and people in Finance, Internal Audit, Competitive Analysis, Marketing, Security, and Planning.

Rob holds an AA in Merchandising, a BS in Business, and an MBA, and he sits on the advisory councils for a variety of technology companies.

Rob’s hobbies include sporting clays, PC modding, science fiction, home automation, and computer gaming.

The opinions expressed in this blog are those of Rob Enderle and do not necessarily represent those of IDG Communications, Inc., its parent, subsidiary or affiliated companies.

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